Return and Shipping Policy
Updated March 20, 2020
***Due to the pandemic, I am no longer accepting returns on orders at this time. I will revisit the return policy in 2021. Please ensure that you are ordering the correct size insert and if you have any questions please email me at email@example.com.
All orders will ship within 2-3 weeks after your order has been placed via USPS first class package or priority shipping if chosen at checkout. If your order is not received please contact me at firstname.lastname@example.org and I will do my best to help with tracking and delivery issues. At this time please be patient with USPS as they are still running behind on getting packages where they need to be.
All orders have a 24 hour grace period in which I will cancel and refund your orginial purchase price plus shipping. After the 24 hours your is placed in the queue for processing and a cancellation can not occurs.
If your order arrives damaged or has an error, please contact me with within 3 days of delivery. This will help me create a replacement quickly. Please have your order number when emailing. After 30 days a replacement will not be given.